Health Care Information
What are we doing to keep guests safe?
AIR QUALITY, VENTILATION & AIR FILTRATION
We recognize that Ontario has been experiencing periodic concerns with air quality. Our Health Care Centre team has been in regular communication with the Simcoe Muskoka District Health Unit (SMDHU) to review Air Quality Health Index (AQHI) ratings for Parry Sound.
Each cabin has a HEPA filter (high-grade air filtration) system and air conditioning to improve indoor air quality, ventilation, and filter the cabin air, reducing the risk of airborne transmissions of viruses and smoke from wildfires.
Hand Hygiene
Staff have been trained on where and when to apply hand sanitizer. In addition, medical grade hand sanitizer stations have been installed in abundance around camp. Hand washing stations are installed in key locations.
All persons on resort property will be encouraged frequently to practice hand hygiene. Posters will indicate proper hand washing technique and remind guests and staff to avoid touching eyes, nose and mouth.
Staff Training
Training for both full and part-time staff has been increased and special attention has been given during our onboarding process, including:
- Proper hand washing frequency and techniques
- Familiarity with current government and public health guidance, especially as it applies to resort-specific operations (such as housekeeping, food service, and maintenance)
- Proper techniques for general cleaning and disinfecting
- Proper use and disposal of personal protective equipment, such as gloves and masks. Instructions for donning and doffing of PPE, physical distancing, and group gathering limits.
Enhanced Cleaning and Disinfecting
Cabins are thoroughly cleaned and disinfected daily including prior to group and guest arrival, and subsequent to departure. We take special care to clean and disinfect doorhandles, countertops and other high touch points.
In addition, Muskoka Woods common areas common areas where physical distancing is not possible – such as our dining rooms and bathrooms – are being cleaned and disinfected at increased frequency including high tough points such as door handles, countertops and others.
Shared equipment is disinfected between uses.
Staff and guests are given guidance on where and when to apply hand sanitizer and scheduled handwashing happens throughout the day.
Bed Bug Prevention
At Muskoka Woods, we know how important well-being and comfort is to a great guest experience. With the increase in global travel, bed bugs have become a challenge for many parts of the travel and hospitality industries including hotels, airplanes, public transit, university dorms, and even summer camps. These tiny hitchhikers can easily latch onto luggage, clothing, and personal items, unknowingly arriving on our property. While bed bugs don’t spread diseases, their bites can lead to allergic reactions, and dealing with an infestation can be stressful and costly. It’s important to address any issues quickly to keep everyone comfortable and worry-free.
We’re committed to keeping our camp pristine and bed bug-free to the absolute best of our abilities. Our proactive approach includes a thorough process and specialized tools to detect and prevent bed bugs, ensuring a healthy environment for everyone.